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Users have reported that DemandTools is their go-to solution for advanced data transformation and ID reporting in Salesforce. It is highly …
Overview
What is DemandTools?
DemandTools for AppExchange is a data quality toolset for Salesforce.com CRM centric customers. The product comprises 11 individual modules to control, standardize, verify, deduplicate, import and manipulate Salesforce and/or Force.com data.
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What is DemandTools?
DemandTools for AppExchange is a data quality toolset for Salesforce.com CRM centric customers. The product comprises 11 individual modules to control, standardize, verify, deduplicate, import and manipulate Salesforce and/or Force.com data.
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What is Dataloader.io?
Dataloader.io delivers a cloud based solution to import and export information from Salesforce.
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Product Details
- About
- Competitors
- Tech Details
- Downloadables
- FAQs
What is DemandTools?
DemandTools is a data quality platform that aims to ensure data remains a valuable asset.
DemandTools helps users manage CRM data in minutes, not months, so that they have accurate, report-ready data that can be trusted, enabling users to market, sell, and support more effectively.
By fixing common data problems, automating data quality routines, and working within specific processes and customizations, DemandTools is designed to give stakeholders reliable data and insights, encourages CRM end-user adoption, and provide cleaner data with less effort.
DemandTools has 13 modules to make it a versatile and adaptive data quality solution for CRM.
Data Quality Assessment
Understand how strong or weak data is and know where to focus remediation efforts.
Module: Assess
Duplicate Management
Detect, eliminate, and prevent duplicate records from misleading sales and marketing teams and causing friction in the customer journey.
Modules: Dedupe, Convert, DupeBlocker, PeopleImport, Match
Data Migration Management
Maintain data integrity while moving data into and out of Salesforce.
Modules: Import, Export, Delete, PeopleImport, Match
Standardization, mass modification, and business insights
Apply record changes en masse and standardize data to get trustworthy insights in every report.
Modules: Modify, Tune, Reassign
Email Verification
Verify email addresses in CRM to keep communication flowing with customers.
Module: Verify
DemandTools helps users manage CRM data in minutes, not months, so that they have accurate, report-ready data that can be trusted, enabling users to market, sell, and support more effectively.
By fixing common data problems, automating data quality routines, and working within specific processes and customizations, DemandTools is designed to give stakeholders reliable data and insights, encourages CRM end-user adoption, and provide cleaner data with less effort.
DemandTools has 13 modules to make it a versatile and adaptive data quality solution for CRM.
Data Quality Assessment
Understand how strong or weak data is and know where to focus remediation efforts.
Module: Assess
Duplicate Management
Detect, eliminate, and prevent duplicate records from misleading sales and marketing teams and causing friction in the customer journey.
Modules: Dedupe, Convert, DupeBlocker, PeopleImport, Match
Data Migration Management
Maintain data integrity while moving data into and out of Salesforce.
Modules: Import, Export, Delete, PeopleImport, Match
Standardization, mass modification, and business insights
Apply record changes en masse and standardize data to get trustworthy insights in every report.
Modules: Modify, Tune, Reassign
Email Verification
Verify email addresses in CRM to keep communication flowing with customers.
Module: Verify
DemandTools Features
- Supported: Data Quality Assessment
- Supported: Duplicate Management
- Supported: Data Migration Management
- Supported: Data Standardization and Mass Modification
- Supported: Record Ownership Management
- Supported: Mass Lead Conversion
- Supported: Email Verification
DemandTools Screenshots
DemandTools Video
For more than 20 years, DemandTools has earned a reputation of being the most trusted and dependable set of tools for Salesforce data managers.
In fact, it's ranked by G2 Crowd as the #1 data tool based on market presence and satisfaction–and 94% of our reviews are 4 or 5 sta...
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DemandTools Technical Details
| Deployment Types | On-premise |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | No |
DemandTools Downloadables
Frequently Asked Questions
DemandTools for AppExchange is a data quality toolset for Salesforce.com CRM centric customers.
The product comprises 11 individual modules to control, standardize, verify, deduplicate, import and manipulate Salesforce and/or Force.com data.
Cloudingo and Experian Address Validation are common alternatives for DemandTools.
Reviewers rate Support Rating highest, with a score of 9.
The most common users of DemandTools are from Mid-sized Companies (51-1,000 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Users have reported that DemandTools is their go-to solution for advanced data transformation and ID reporting in Salesforce. It is highly regarded for its ability to efficiently clean up Salesforce data, preventing the accumulation of junk data in the system. While it may require some initial research to learn how to utilize all its features correctly, DemandTools proves to be a powerful tool for cleaning up messy Salesforce databases.
DemandTools allows users to manipulate large volumes of data quickly and easily, enabling them to save scenarios for different departments and teams. This makes it an invaluable tool for various tasks such as imports, data cleanup, field updates, and targeted marketing data updates. Users rely on DemandTools for managing duplicates on accounts and contacts, converting leads, updating account and contact information, and efficiently transferring data between team members.
One significant advantage of DemandTools is its ability to enable operations teams to make large-scale changes to Salesforce in real-time, creating a more agile company environment. The tool excels at locating and merging duplicate records within Salesforce, as well as updating batches of records simultaneously. Additionally, DemandTools empowers users to format data in Salesforce for intelligent call routing and enhance data for sales and customer success teams.
Administrators find DemandTools indispensable for performing database updates, de-duping scripts, and utilizing scheduled batch functionality. It is leveraged by various departments like Technology and Admissions to effectively de-dupe contacts, accounts, and opportunities. The flexibility of DemandTools with its powerful filtering options plays a crucial role in removing duplicates, ensuring complete records, and facilitating mass movement of data. Overall, users appreciate the power of DemandTools in improving data quality within Salesforce databases.
Powerful and straightforward tool for data maintenance: Users have found DemandTools to be a powerful and straightforward tool for their data maintenance needs. Many reviewers stated that it provides solutions for all their data maintenance requirements, making it an invaluable tool that saves them hours of valuable time on a daily basis.
Customizable scenarios and queries for efficient duplicate search: The ability to fully customize scenarios and queries in DemandTools has been highly appreciated by users. This feature allows them to search for potential duplicates more efficiently, resulting in a streamlined process. Some users mentioned the helpfulness of being able to define the data they want to keep on the resulting record after merging duplicates.
Find/Report IDs feature for easy data searching: Users have praised the Find/Report IDs feature in DemandTools, which has made searching for specific data much easier and saved them significant time. They have also found this feature invaluable when cross-checking external data with internal data.
Confusing and Non-Intuitive User Interface: Some users have expressed frustration with the confusing and non-intuitive user interface of DemandTools, making it difficult to navigate through the modules and perform tasks efficiently. Multiple reviewers have mentioned a learning curve associated with using the software.
Lack of MAC Support and Sub-par Dynamics Integration: Users have expressed dissatisfaction with the lack of support for MAC operating systems and find the user interface complex and difficult to navigate. Additionally, they mention that the software's support for Dynamics is sub-par, leading to a lack of strong relationship with the support team.
Outdated User Interface and Limited Flexibility in Tune Results: Several users find DemandTools' user interface outdated and in need of a refresh. They also desire more flexibility in displaying Tune results, suggesting that improvements should be made in these areas for a better user experience.
Users commonly recommend the following for BeanFlumper:
-
Utilize the free version: Many users suggest using the free version of BeanFlumper as it provides most of the necessary features without requiring a purchase.
-
Run the software on your own system: Users advise against using the cloud version of BeanFlumper due to potential lagging issues. They recommend installing and running the software on your own system for a smoother experience.
-
Consider purchasing for larger businesses: Some users believe that BeanFlumper is more suitable and valuable for larger companies with over 500 employees. They suggest considering a purchase if your business falls into this category, as it may better meet the specific needs of larger organizations.
These recommendations aim to help users make informed decisions about utilizing the free version, avoiding potential lag issues, and determining whether BeanFlumper is suitable for their company size.
Attribute Ratings
Reviews
(1-25 of 77)Companies can't remove reviews or game the system. Here's why
April 25, 2022
Complete Solution for Database Management!
Our organization had a wide range of issues in regards to data management. With the integration of so many third party applications, it is easy to create duplicate records if there are no proper way of tracking, monitoring, and sanitizing that data coming in. DemandTools has made it easy for us, with DupleBlocker, to create rules to identify duplicates based on email, first name, and last name. The actions we have taken at the moment is to simply report it so we can manually take action to merge or leave alone. This is one of many features we love.
- Find/Report ID tool to cross check external data with internal data.
- Make changes with MassImpact without importing or exporting data.
- Insert, Update, Upsert, Delete to MassEffect uploaded data.
- The user interface can be cleaned up a bit.
- It tends to slow my system down a bit when using the tool.
- Exporting options can be limited, then maybe in settings add as needed different options.
November 30, 2021
Powerful Data Quality Refinement Tool
I use DemandTools as a way to manage the data in my Salesforce org. It is a useful tool for the deduplication of records. Duplicates are always a problem in any CRM system. DemandTools makes it easy to manage by allowing for use of advanced logic to locate the duplicates and merge them. I also use DemandTools to find specific records or records that match logical criteria. It is great for returning the record IDs for the matched records.
- Deduplication
- Managing data
- Finding record IDs
- Overall UI needs an update
- Out-of-the-box logic is weak
- Matching criteria (exact, first name, etc.) needs more fine-tuning
June 07, 2021
Quick Deduping Tool for Demanding Data
DemandTools is being used by a single department (sales operations) to handle multiple issues, such as identifying and merging duplicate accounts/contacts, updating ownership, and easily identifying data errors. We use it a few times a month normally, but more heavily when we are onboarding anything new from a merger/acquisition. It is especially good when other organizations have not kept up with their data or you don't trust the source.
- Fuzzy logic for identifying address duplicates
- Locks in multiple data points while keeping master rules engaged
- Allows for saving scenarios so you don't need to remember how you did it last time!
- It can be quite confusing to navigate the initial setup screens
- Frustration on same or no data return when you set up scenarios
- A little fearful of the "you can't go back" idea
June 01, 2021
A useful tool
It is generally used by the admissions department and used to fix errors and remove duplicates.
- Deduplication
- Data fixes
- Mass effect documents to make large data changes
- Some user interface improvements
- Better ability to do table backups
- Seems to lock up if too large of data sets are used
DemandTools is used by several departments across campus. I use it to load and manage data for the admissions office at WPI. We receive data from a wide range of sources. For example, we purchase names from third-party vendors, have registration for campus events, high school visits, college fairs, etc. I load those lists using Finding Ids, Mass Effect and use the Single Table dedupe tool to merge duplicates not caught by our scheduled jobs. DemandTools saves us hours of time as we do not have to manually add all those contacts to the database using inquiry forms. We aren't recreating contacts already in the database and we can easily adjust and update contact information for recruits already in the database who may have moved, or changed email addresses. We save resources by using the schedule jobs feature to dedupe records after hours. Also, DemandTools has been a life-safer to mass correct data.
- Webinars are helpful resources.
- Very useful for managing large amounts of data.
- I wish I could make changes to my existing scenarios using save rather than having to create a whole new scenario. Maybe you can, I just haven't been able to.
- Some features aren't user intuitive and it takes a while to learn.
May 23, 2021
Demand Tools: A great Swiss Army Knife for those in charge of data integrity in Salesforce
We use DemandTools across our entire organization. We have used it to migrate and merge Salesforce orgs into one org, cleaning data, merging accounts and contacts that are duplicated. We also use it for quick analysis of objects and fields to determine usage and review data hygiene efforts. For those with an engineering or data science background, this tool is a perfect mix of extraction, analysis and ability to write back to records.
- Ability to save scenarios that I can then train others to use to help maintain our data.
- Error and change logs that let you review errors and issues.
- Ability to connect across lookup fields to better analyze and tie together data.
- Scrolling in the field menus could be improved to utilize the mouse wheel.
- Some built in help for using formulas in Mass Impact.
- No ability to work across objects in mass Impact, changes can only be written to fields of the chosen object.
December 04, 2020
DemandTools is a winner!
DemandTools is incredibly valuable to our organization. The Find/report IDs makes cross referencing our extensive database a breeze. Using Job builder we have been able to automate a ton of tasks that allow our business to function. I find single table dedupe to a very powerful tool for removing duplicates from our database. DemandTools greatly increases the speed with which we are able to get data properly into our system, and therefore how quickly we are able to act on it.
- Easy to use
- Powerful software
- Built with user in mind
- Searching for fields is inconsistent across the program- sometimes you have a search box, sometimes you can type the whole word to jump around and sometimes only the first letter, inconsistent between modules.
- Although very easy to use once you have it down, there is a slight learning curve
December 03, 2020
You should "demand" DemandTools for your organization!
Our two main use cases are deduplication and find/report IDs. Until we have more a robust, automated deduplication processes with our external systems, we use the Dedupe tool to merge Salesforce accounts and contacts daily. As a company, we also acquire smaller financial firms with their own book of customers. Before we import a new list of contacts, we use the find/report IDs function to make sure none of the new contacts already exist in Salesforce.
- Deduplication - easily run multiple match criteria in one pass.
- Find/Report IDs - easily find existing records in Salesforce.
- DupeBlocker - great compliment to Salesforce's (limited) duplication rules.
- Interface/UI update needed.
- More export functionality/options.
- Reduce DupeBlocker key building times.
The admins at our company currently use DemandTools to make updates to database and run de-duping scripts amongst other things. Also, the scheduled batch functionality that it provides helps us run batches at pre-determined time intervals and helps with data quality rectification.
- De-duping scripts that allow you to filter data based on various criteria.
- Make updates to data.
- Scheduled batches for data updates.
- Invoicing and renewals have been very painful. With the constant sales team iteration it becomes very difficult to get in touch with someone.
- Help documentation is not very easily accessible.
- Sometimes the filters that can be used for filtering data (especially date/time filters) are not very user friendly and flexible.
December 02, 2020
Amazing DemandTool
It is being used by my department only. Actually, I am the only one using it daily. It is a great tool for data management and data maintenance. I use the modules Mass Impact, MassEffect, PowerGrid, Find/Report ID's, Single Table Dedupe, [and] Lead Conversion to manage the org data. It is easier to use without any coding and it much easier to view and make the updates simultaneously. The BulkBackup [was] just one click and majority got done. And scenarios help me work so efficiently.
- PowerGrid can review and make the updates simultaneously.
- Single Table Dedupe makes merg[ing] the records easy and can make updates at the same time.
- BulkBackup [is] just one click, majority data got updated.
- Scenarios save a lot of time for similar working load.
- There are certain objects BulkBackup can not backup.
- The backup file too large to open, it [would] be great if it [could] be split into a couple files that can be accessed without any special tool.
- When query on child object, it [would] be great if we [could] update the data on parent object.
December 01, 2020
Invaluable tool for Administrators or those who value data cleanliness and integrity
We use DemandTools heavily in our department. It is a vital tool for removing duplicates, checking for incomplete records and just mass moving data. I use PowerGrid weekly, the flexibility to be able to drill down and pull in exactly the fields and filtered data I need is very powerful. In PowerGrid, I can easily visually scan the pared down data and change only those exact fields on individual records that I want, in a mass batch. I also recently started building out jobs in "Job Builder". I build out scenarios in Mass effect (For example: Opportunities missing an Amount) then I can "batch" those individual jobs into "scenarios" that I run on a daily basis to scrub and clean my data. It's a game changer for data integrity.
I had used "Data Loader" for many years to complete mass updates. It is a good tool, but Demand Tools does SO MUCH MORE. There was a small learning curve, but the library of short videos got me up and running within an hour. The online and scheduled classes are short, to the point, and very helpful in walking through each part of the application. I liked the short videos, because I tend to search for specific information when I need it. I don't want to watch an hour long video and try to retain all of that knowledge. I like the targeted modules - that allowed me to locate the specific piece of the application I was working with, and gave me the particulars for that.
I had used "Data Loader" for many years to complete mass updates. It is a good tool, but Demand Tools does SO MUCH MORE. There was a small learning curve, but the library of short videos got me up and running within an hour. The online and scheduled classes are short, to the point, and very helpful in walking through each part of the application. I liked the short videos, because I tend to search for specific information when I need it. I don't want to watch an hour long video and try to retain all of that knowledge. I like the targeted modules - that allowed me to locate the specific piece of the application I was working with, and gave me the particulars for that.
- Job Builder batches that allow you to run batches of updates for data integrity.
- De-duplicating data for loading and to ensure we do not load redundant records.
- Using PowerGrid like excel to drill and filter to particular record sets.
- Support - The team is very helpful and will provide you with as many resources as you need to succeed.
- The interface is a little basic.
- More in tool help would be great (This has been steadily improving).
- Quarterly or Annual updates on improvements and "What's New".
December 01, 2020
DemandTools is the best out there!!!!!!
I am a Salesforce admin. Our sales department use it to update, insert and find mass database in Salesforce.
- Mass Effect
- Find Report/ID
- Its super fast
- I do not have any complaints from DemandTools. It's the best out there.
December 01, 2020
A Salesforce Admin's Best Friend
I use DemandTools nearly every day as the Salesforce Administrator. I use Mass Effect and Mass Impact the most to help insert new records in bulk to mass edit records. We have done extensive rebuilding of our org over the past year and without the ability to update tens of thousands of records in bulk, it would have been nearly impossible.
- More functional than DataLoader.
- Easily make changes to thousands of records at a time.
- Identify dupe accounts quickly and mass merge.
- The UX is atrocious- like windows 95 bad. It needs help.
- Needs a Mac version. I need to use a PC emulator to run the software.
- Cloud based would be even better but I do understand the value of desktop based.
November 24, 2020
DemandTools is my favorite client application to support our Salesforce implementation
I am currently using the Find / Report IDs module in preparation for a data migration into Salesforce. I'm a consultant for a large printing manufacturer and I'm currently working with the Channel Program team. We are sunsetting two legacy systems for them and migrating both Accounts and Contacts for both. The Find / Report IDs module enables me to locate existing records in our system using a series of complex matching scenarios. The reason this is extremely helpful for us is that it eliminates manually work of searching each Contact and Account to determine if there is an existing record in Salesforce to avoid creating duplicate records. We have hundreds of records so this is saving us days of work! I'm an avid user of DemandTools and recommend it to many companies I consult for!
- Preparation for a data migration
- De-duplication
- Mass upserting records
- The UI has not changed in the 9 years I've been using the system. Could make this more user friendly for beginners.
November 24, 2020
DemandTools simplify the work and maximize ROI
It is mainly used by the Database Management Team to load and clean information.
The IT team also uses it with JobBuilder to synchronize data between Salesforce objects, export data regularly and also integrate data exported from other applications.
- Scenarios can be saved and reused.
- Possibility to configure the number of records treated by a batch or use bulk Api.
- Compliant with Salesforce security.
- Group several scenarios with JobBuilder to execute multi-steps processes.
- User friendly.
- Cannot schedule a JobBuilder scenario. I have to execute them manually every morning.
- Include PeopleImport in JobBuilder.
- Use joker in criteria.
November 24, 2020
demand tools review from litify user
Managing data cleanliness in salesforce.
- Merging duplicates
- Inserting/updating records seamlessly in mass
- Reassigning record ownership in mass to handle sales territory changes
- Compatible with mac OS
- UX is a little dated
- Process records faster
November 24, 2020
Scenarios are great
We use [DemandTools] to match contacts from external lists to our current database
and organization in Salesforce. It helps highlight existing contacts or
acknowledging ones that need to be created and managed differently. it
is helpful in that regard. I think other departments use it differently
for deduping records, creating leads, other means, etc. but I use it
mostly for matching external lists from spreadsheets sent from other
departments looking to have reports made and then using those reports to
send major email communications to. It is pretty easy to use,
especially once you load in scenarios that you can reference later. It helps manage
data, that's probably it's greatest business solution being offered.
- Ease of use
- Saving Scenarios
- Quick Access
- Simple
- Old interface
- Clunky design
November 20, 2020
Experience the most Robust tool for ensuring your Data Quality
I have been using DT for over 7 years now, used it in my previous org then recommended it for my current org too.
It is being used by various departments IT, Sales Operations & to some extent by Marketing too.
DemandTools addresses multiple data issues for our org like- duplicity, inconsistency, bulk merging, lead conversion, ownership reassignment etc. It is the most robust tool when it comes to deduplication of data.
It is being used by various departments IT, Sales Operations & to some extent by Marketing too.
DemandTools addresses multiple data issues for our org like- duplicity, inconsistency, bulk merging, lead conversion, ownership reassignment etc. It is the most robust tool when it comes to deduplication of data.
- Deduplication.
- Mass merging.
- Lead conversion.
- Ownership reassignment.
- Bulk backup.
- Mass impacting.
- DupeBlocker for SF Lightning.
- More details on error or success logs.
- EmailVerify feature to be provided as complimentary.
November 20, 2020
DemandTools power user and big fan
DemandTools is probably the most important time saving tool used by our Marketing Department to interact with our database (Salesforce). Not only does it save us a lot of time, but we are really empowered and incentivised to care about the quality of our data and given the tools to really optimise and drive maximum impact.
- Our event management teams have really powerful tools to ensure delegates are cared for by ensuring the right people are always updated with the right information.
- Our sales teams trust us to always delivery leads to them on time with the right information in the right places.
- Our IT teams trust marketing to update and look after their data without the need for input and oversight, really speeding up the time and effort taken to perform updates.
- The depth of tools is often missed as it is not clear what each section of the tool does. If the naming of the functions was improved users might realise and use a lot more of them.
- The user interface can feel a bit tired at times and makes the tool more "scary" than it should be. A cleaner interface would make users more confident.
November 20, 2020
DemandTools has great features, but not always the quickest
We use DemandTools to modify Salesforce Data in bulk.
The functionality is theoretically great. Unfortunately, we get a LOT of timeouts errors so many of our jobs have to be run over and over to get finalized results.
For duplicate checking, it would be better if you could write more detailed logic as to what values in each record can be kept. Right now, it is all or nothing.
Some of its data cleaning tools are pretty cool - address/phone checks. The ability to clean up capitalizations, etc.
The functionality is theoretically great. Unfortunately, we get a LOT of timeouts errors so many of our jobs have to be run over and over to get finalized results.
For duplicate checking, it would be better if you could write more detailed logic as to what values in each record can be kept. Right now, it is all or nothing.
Some of its data cleaning tools are pretty cool - address/phone checks. The ability to clean up capitalizations, etc.
- Lots of data cleansing features.
- The ability to modify data in bulk with easy to use filters.
- The ability to save schemas (filters/objects/changes).
- Slow.
- Timeouts.
November 19, 2020
DemandTools Supercharges my Data Hygiene Workflows!
My organization integrates DemandTools with our CRM, Salesforce, to help promote data hygiene and to keep our records up to date. PeopleImport allows me to easily upload new contacts into my org's database and map data to all of our standard and custom fields. MassImpact scenarios work to update field values based on custom scenarios I've created, and Lead Conversion and De-Duplication scenarios ensure a high degree of data integrity to provide my end users with a streamlined experience, and less hassle for me as a CRM adminstrator.
- Easily and quickly handles large data imports via spreadsheet.
- Able to replicate frequently used scenarios to conduct regular data hygiene.
- Updates are pushed to CRM quickly and effectively - never had a misstep!
- User interface feels outdated.
- Selections when processing certain actions not very intuitive.
- Occasionally lead, contact, and account matching steps do not work correctly.
November 17, 2020
A must-have for Marketing/Sales Operations
We leverage DemandTools to perform bulk data operations like de-duplication, mass update, and mass reassignment. Our sales operations team makes extensive use of the tool because it has much more customization and functionality compared to other tools. We use it to dedupe our lead and contact databases to make sure our marketing automation syncs accurately and correctly notifies the correct party. We also use it to deduplicate our accounts and sometimes leverage it to merge records that don't have native merging available in SFDC. Also, since it has the ability to pull in fields from related objects, we can easily manipulate our data to stay organized.
- DemandTools is highly customizable around different scenarios based on different business needs.
- DemandTools' record merging and mass conversion tools closely align with our data strategy.
- The ability to save and load custom scenarios makes configuration super easy.
- Being a PC-only local client makes it unavailable to our users on different OSs.
- The interface needs an update.
- Build functionality to allow for different job sizes when not in batch mode.
August 27, 2020
Nothing Better for Deduping Your Salesforce Data
We use DemandTools mainly for the deduplication tools available. Our team that manages SF uses it but also we have trained other users in certain departments to use the suite for deduplication and file loading.
- Standard deduplication
- Data cleanup
- Advanced deduplication with subsets of data, filtering, and reparenting.
- Easy file imports for users.
- Interface is clunky
- Interface is outdated
- Centralizing rules across the campus is not as easy to maintain. Users have to be aware.
- There are no good tools to schedule jobs and run automatically.
As an organization, we use almost every feature of DemandTools on a daily basis. My personal use involves frequent data manipulation using MassImpact, MassEffect, and FIndIDs. I also use it to seed test data between Salesforce environments and do ad-hoc object backups using the BulkBackup. It is honestly difficult to cover all the use cases in only 200 words, but recently we had to change a number of tasks "Assigned to" values, as well as "Assigned to" values on a related custom object. MassImpact makes this easy and efficient by letting me preview the changes before loading and giving me the option to only edit changed records; this is especially helpful in a very active and highly automated SF org because many bulk loads/edits involve record locks and timeouts. And validation rules sometimes get in the way of data cleansing, so being able to quickly re-run failed records while the rule is temporarily deactivated (or making mass changes to address the validation) is awesome. DemandTools defaults to offering all fields on related lookup when working with a single object. It is also the simplest way I have found to restore large batches of deleted records without having to reload them, which is critical when there are deleted related records or data that can only be retrieved from the original record.
- Restores large batches of deleted records.
- Allows mass changes to entire objects or subsets of records based on declarative queries (no SOQL required).
- When mass changing User SFIDs, allows me to select the user's name without having to look up their ID.
- Provides a very powerful and convenient way to match record and lookup fields to SFIDs to prepare data for import.
- Powerful duplicate management tools.
- I would love to be able to batch/bulk export "IsDeleted" records. (Right now I believe I need to use APEX Data Loader to do that.)
- The user interface looks a little dated, which is a bit of a trivial complaint, but it betrays the technical quality of the tool.
- I would love to have the ability to put a query/filter on the BulkBackup (might be in MassBackup, but I use the 64-bit version, which doesn't allow MassBackup). I think something like what is in the MassImpact conditions would make this a much simpler tool for quick exports as opposed to using SF reports.
July 13, 2020
Easy data manipulation with DemandTools
We use DemandTools to export and import data into our Salesforce instance. The pharma space is changing all the time, which requires consistent updates to Salesforce. DemandTools makes this process simple and straightforward for me. We use DemandTools across our entire commercial organization and it is the backbone of our data strategy.
- Easy importing of data into Salesforce.
- Easy exporting of data from Salesforce.
- Easy deleting of data from Salesforce.
- User interface isn't user friendly.
- Difference between modules offered takes some investigation.